National Stadium service experience

Central District Volunteer Feng Renjie

In the National Stadium licensed merchandise store, whether it is sales, cashier or warehouse management, there is a huge workload. But no one complained and worked hard to do their jobs.

I am in sales, so let’s mainly talk about sales. There were four games at the venue today, and there was an endless stream of people coming to the counter to shop. There was a long queue in front of the checkout counter, which shows people's enthusiasm for the Olympics. In front of the counter, friends from all over the world asked for product information in various languages, which was also a test for us. Not all customers speak English, so it is inevitable that there will be some difficulties when communicating. But we also thought of a good way. Customers usually ask about the price, so we prepared a calculator and entered the price of the product on it, so that the customer would know.

The products are selling very fast, some products are sold out quickly, and many clothes are out of stock, which also makes it difficult for us to sell. Sometimes I have to run back and forth between the counter and the warehouse in order to find clothes of a certain size. But in the end, we are very satisfied if we can satisfy our customers.

Cashiers and warehouse staff are also very hardworking. When you see the long queue in front of the checkout counter, you know how much work the cashiers have. There is also the warehouse manager, because some of the best-selling clothes will soon run out of stock, and the warehouse manager is also going to the counter to replenish the goods. I don’t know how many times a day I go upstairs and downstairs.

Our store manager, he is very easy-going, he doesn’t feel like a leader, but like our brother, he is thinking about us all the time. It is our honor to meet such a store manager.

The work is hard, but I feel very fulfilled. When you see a customer buying a satisfactory product and saying "thank you" to you, you feel very happy. To satisfy our customers is our wish. It is our honor to serve the Olympic Games.(Reprinted from the 14th issue of "Briefing about the Volunteer Team of the w88 casino Central Area", with slight changes by the editor)