w88 casino News Network (Reporter Chen Ying Meng Fangmin)w88 casino’s Olympic Village accommodation service team was established in2008Year3Month, composed of students from nine schools of w88 casino: w88 casino of Economics and w88, w88 casino of Finance, w88 casino of Business, w88 casino of Law, w88 casino of English, w88 casino of Foreign Languages, w88 casino of Information, w88 casino of Insurance, and w88 casino of Chinese216Composed of famous teachers and students. In the Media Village Huiyuan Apartment adjacent to the Bird's Nest, the Main Press Center and the International Broadcasting Center, this team provides services to more than a thousand journalists from all over the world in positions such as reception, front desk, luggage, guest rooms, fitness center, laundry, and One Health Customer Service Center. As the Olympic Games are about to open recently, the Media Village Huiyuan Apartment has also seen a peak of occupancy by journalists from various countries. News Network reporters walked into the Huiyuan Apartment and the team's residence and had close contact with the team.
The first signs of success Welcome guests from all over the world with a smile
The Olympic Village Accommodation Service Team is the first team to take up the post in w88 casino, starting from6month25日From officially entering the Media Village Huiyuan Apartment to welcoming the first guest to move in, the team members went through a month of arduous field training and drills. Despite this, the boring and arduous work did not reduce their enthusiasm. In the front hall, in the guest rooms, in the corridors, and in every corner of Huiyuan Apartment, the team members worked diligently and greeted every guest who checked in with a smile.
The welcome is the face of the apartment and the first impression the guests have of the apartment's services. inRXiao Cui, who works as a receptionist in the building, told reporters that there are requirements for stance, expression, movements... even when to open the door and how wide it should be. "When guests come in, the door cannot be opened too early. If it is opened too early, the guests will not feel our enthusiasm; it cannot be opened too late. If it is opened too late, the guests will have to stop and wait." ” Xiao Cui and his companions have practiced this action countless times. After visual inspection, they can judge the time when the guests arrive at the door and give the first smile to the guests who check in.
The peak occupancy in the past few days has made Xiao Li, who works at the front desk, very busy. She was originally on night shift, but she still stayed at her job until noon the next day. When working at the front desk, you have to deal directly with reporters from various countries. Are there any communication problems? Xiao Li told reporters that foreign guests are very friendly. They will try to slow down their speech and use some simple words, so it is no problem to communicate with them. For journalists from non-native English-speaking countries, although their pronunciation is sometimes uncomfortable, everyone gets used to it quickly.
The housekeeping department is mainly responsible for the daily cleaning of the guest rooms in Huiyuan Apartment. The team members wear work clothes and, under the leadership of the old waiters, clean the guest rooms, configure daily necessities, and inspect electrical appliances... Every task is meticulous and orderly. Some tasks are unimaginable by outsiders, such as cleaning the toilet. Although the work is more arduous, the team members are very excited about the guests' check-in. They finally don't have to face the neat but empty guest rooms over and over again every day.
“Xinhua News Agency reporters are very busy, leaving many things untouched, just sleeping and taking a shower, leaving no trace of their lives. The foreign correspondent's room is completely different. The wardrobe is filled with clothes, there are a lot of snacks, and family photos are placed on the bedside. They completely regard this place as home! "Xiao Gao, who works in guest room service, told reporters that although they cannot directly contact the guests, they can see the guests' living conditions from the conditions of the guest rooms. "This is very interesting, but it also puts a lot of pressure on us. Foreign journalists regard this place as their home in China, so we must do our best to make their stay comfortable and satisfactory. ”
With the joint efforts of the entire accommodation team, the reporters from various countries who stayed at Huiyuan Apartment were quite satisfied with the service of the entire Huiyuan Apartment. Many reporters took the initiative to give tips. Although everyone declined politely, they were still happy in their hearts.
"This shows that the guests are very satisfied with our service." Xiao Li at the front desk told the reporter, "The media is the most important mouth to evaluate the success of the Olympic Games. As the staff who directly serve their accommodation, we have a heavy responsibility. We are very worried about the complaints or dissatisfaction of reporters, and are afraid of causing a bad impression on them. Therefore, each of us must strive to do our best and infect them with gold medal service!"
Harmonious Team Everyone works together to volunteer for the Olympics
From the formal establishment of the Media Village Accommodation Service Team to the current peak occupancy, the entire team has been working together for more than four months, and team building has been improving day by day. In terms of team management, team members from various departments32The group committee consists of 15517_15536 members, including the team leader assistant8person, operations manager8person, operation assistant16people. The Youth League Headquarters is responsible for the daily operation of the team. It has three departments: human resources support, political and educational security, and publicity and scientific research, with eight operating groups. In order to enhance the team members' sense of responsibility and improve their professional skills, the league organized a weekly one-star competition and also conducted a "technical expert" competition in the media village, which greatly improved the team's enthusiasm for work.
The temporary party branch also played a decisive role in team building. Branch Secretary Meng Dawei introduced to reporters that the temporary party branch of the team started from three aspects: building within the branch, party building to drive team building and service in the village. It carried forward the spirit of swordsmanship, was pragmatic and paid attention to details, and carried out a series of themed activities including branch expansion training, July 1st expression of determination, party member diary selection, sending Olympic postcards, visiting the science and technology museum, etc. The results were very good.7month15日, the branch also established two groups, psychological counseling and crisis intervention groups, to help team members solve their life difficulties and ideological fluctuations in a timely manner.
Xie Tianmei, publicity committee member of the party branch, said that under the leadership of the team leader, the Youth League Committee and the temporary party branch have always implemented the guidance of party building to drive team building and give full play to the spirit of the bright sword. They complement each other and integrate with each other. They do not distinguish between each other in the development of activities, and everything is focused on the team and the team members. When someone was homesick, the team invested in buying Olympic postcards for everyone to send back to comfort the team members' homesickness and express gratitude to the parents who supported the team's work. The team stayed in the same accommodation, and the party branch organized party members to be on duty to ensure the safety of the site. Among them, party members and student cadres played a pioneering and exemplary role, leading all team members to work together to complete the arduous task of serving the Olympics.
“After clarifying the team’s working ideas and cultivating the backbone of the team, with this foundation, it will show its unstoppable explosive power and strong cohesion, thus creating the spirit and soul of this group’s vigorous dedication to the Olympics,” said team leader Meng Dawei.
Featured broadcast Promote the voice of volunteers
The media village accommodation service team has formed a strong publicity team. The work briefings, daily broadcasts and distinctive electronic magazines they edited have achieved great response and have been published on the Olympics special page of the News Network.
Work briefings and daily broadcasts are in the form of briefings and are collected and edited every day. According to Yang Xi, the leading teacher in charge of publicity and scientific research work, everyone’s news writing ability has made a huge leap through the production, editing and editing of daily broadcasts. The manuscripts at the beginning were very random, with some popular colloquial expressions often appearing, and the use of punctuation marks was not standardized. They needed to be revised word for word, which was a huge workload. After a month of practice, everyone has gradually mastered standardized writing methods. Although it still needs revision and revision, it has made great progress.
The content of work briefings and daily broadcasts are relatively serious, so is it possible to create a publication that is light-hearted and close to students? With this idea in mind, Yang Xi and the student cadres in charge of publicity discussed and decided to create the team's own internal magazine in the form of an electronic magazine, and "Huiyuan Huiyuan" came into being. Due to the novel format of the magazine, which can place photos and add music, and has a relatively large capacity, plus the lively content, it has been well received by the team members as soon as it was launched. The electronic magazine "Huiyuan Huiyuan" not only collects and compiles the special articles in the daily broadcast, but also adds the voices of many team members themselves, and also sets up a special column for dish evaluation - "Qingshan HailongdeFood Report", with photos and reviews of the dishes. Gao Qingshan, who is responsible for editing this column, told reporters that everyone is very enthusiastic to provide ideas and opinions, and even the restaurant owner has made adjustments to the catering based on this report. At present, the second issue of "Huiyuan Huiyuan" has been produced. I believe this magazine that has put a lot of effort into will be loved by everyone.
When the reporter was about to leave the team's on-campus station after the interview, the shuttle bus that happened to pick up the team members returned from get off work. The team members returned to w88 casino after a busy day. The leading teacher and the team cadres who were not on duty were waiting at the door, greeting each team member, "Thank you for your hard work!" ".
