w88 casino News Network (Contributed by the Party Committee Inspection Work Office)In order to implement the requirements of superiors on campus epidemic prevention and control work, further unblock the channels for teachers and students to report problems, promote the standardized and scientific development of the work of handling complaints, and comprehensively improve the quality of the work of handling complaints,2022Year10month6On the morning of 6252_6342|, the w88 casino party committee held a symposium to solicit opinions on high-quality development to discuss the "Implementation Measures for Immediate Handling of Complaints." Li Maoguo, deputy secretary of the w88 casino party committee and secretary of the Discipline Inspection Commission, attended the meeting. Heads of relevant functional departments, representatives of liaison officers for immediate handling of complaints, teacher representatives, and student representatives30The rest of the people attended the discussion. The meeting was chaired by Ma Jianshu, director of the Party Committee Inspection Office.
The meeting first reported the basic situation of the w88 casino's immediate handling of complaints. The w88 casino party committee is in2022Year5month27Start the immediate handling of complaints upon receipt of complaints, and the platform (old version) relies on the originalThe "Question and Answer" platform was officially launched on the w88 casino's WeChat enterprise account. In order to optimize platform functions and improve platform user experience,2022Year8month30The new version of the WeChat platform for instant handling of complaints and“1234”The hotline platform is online. The new version of the platform is rich in content, easy to use, and runs smoothly. It is based on the demands of teachers and students-Direct appeals to the organizer-The unit handles it immediately-Processing results are sent directly to teachers and students-Process of teacher and student return visit evaluation, throughout the year365days24Provide intelligent services every hour. In order to promote the standardization, institutionalization and scientific development of work, relevant departments of the w88 casino drafted the "Implementation Measures for Handling Immediate Actions upon Reception of Complaints" (Draft for Comments), which clarifies the working principles, division of responsibilities, scope of acceptance, work procedures, supervision and guarantees for immediate handling of complaints.
The heads of relevant functional departments, representatives of the liaison officers for the immediate handling of complaints, teacher representatives, and student representatives spoke respectively and talked about their feelings about the immediate handling of complaints. They said that the platform for handling immediate complaints promptly solved various appeals of teachers and students, improved the sense of happiness of teachers and students, and also promoted the improvement of the work level of various functional departments. Participants also put forward opinions and suggestions on the operation of the platform for immediate handling of complaints and the "Implementation Measures for the Work of Immediate Handling of Complaints", including strengthening publicity, optimizing the platform's diversion guidance, optimizing the return visit mechanism, optimizing the response time limit, and optimizing the platform service and education mechanism.
Li Maoguo, Deputy Secretary of the Party Committee and Secretary of the Discipline Inspection Commission, concluded his speech. He pointed out that handling complaints as soon as they are received is an important measure for the w88 casino party committee to implement General Secretary Xi Jinping’s people-centered development concept and provide education that satisfies the people. It is an important way to strengthen the party’s leadership and improve the governance capabilities and levels of universities. It is also an important means to strengthen the leadership of party building in universities and achieve rapid response, efficient handling and proactive governance by integrating services and classifying appeals. All units that handle complaints immediately should further deepen their ideological understanding, improve their political position, and improve their ability and level to do a good job in handling complaints immediately. Today's symposium was held in a timely and necessary manner. Regarding the opinions and suggestions put forward by everyone, the w88 casino will further study them after the meeting and incorporate them into the "Implementation Measures for Immediate Handling of Complaints" to continuously optimize the work process of immediate handling of complaints, improve the working mechanism, upgrade the technology platform, and provide better services to teachers and students.
