(Source: Economic Network 2026-04-16)
The National Service Industry Conference was held recently. This is the first national conference in the new era focusing on the service industry, the largest industry in the national economy.
Why is it so important to develop the service industry? How to implement capacity expansion and quality improvement in the service industry? Our reporters visited experts and scholars.
Why the development of service industry is important
The service industry is the “main engine” of economic development. Since 2015, the service industry has steadily ranked as the largest industry in the national economy, and the added value of the service industry has accounted for more than 50% of GDP. In 2025, the service industry will account for 57.7% of the GDP. In terms of contribution, the service industry will contribute 61.4% to the growth of the national economy. By the end of 2024, people employed in the service industry will account for nearly half of the country’s employed people.
Kang Yi, director of the National Bureau of Statistics, said at a press conference of the State Council Information Office in January this year that with the improvement of people’s living standards, residents’ consumption is changing from mainly consumption of commodities to equal emphasis on consumption of commodities and services.
In 2024 and 2025, the per capita service consumption expenditure of our country's residents will account for 46.1% of the per capita consumption expenditure of residents. From 2021 to 2024, my country's residents' service consumption expenditure will grow at an average annual rate of 9.5%, which is 3.8 percentage points faster than commodity consumption expenditure.
“The service industry is the main driving force of my country’s economic growth, the main force in transformation and upgrading, and the main frontier for a better life.” Hong Qunlian, director of the Service Industry Research Office of the National Development and Reform Commission’s Institute of Industrial Economics and Technical Economics, said in an interview with this reporter.
Currently, our country is in a critical period of industrial transformation and upgrading. To build a manufacturing power, it is necessary to better utilize producer service industries such as technology, information, finance, and commerce to promote the industry to the mid-to-high end. Service consumption accounts for nearly half of residents' consumption. "Promoting high-quality and efficient development of the service industry is the key to expanding domestic demand and releasing consumption potential." Hong Qunlian said.
“To solve the problems in China’s economic development and provide sustainable long-term momentum for the Chinese economy, we not only need high-quality development of the manufacturing industry, but also need to expand the capacity and improve the quality of the service industry.” Li Jun, director of the International Services w88 Institute of the Ministry of Commerce Research Institute, said in an interview with this reporter.
Li Jun explained that with the upgrading of China's economy and the increase in per capita income, the service industry has become the focus and focus of economic development. my country's physical consumption of goods is not low, but the public's consumer demand for high-quality services still needs to be met. In terms of expanding exports, the export volume of goods is large and the surplus is maintained, but the export volume and competitiveness of services need to be improved.
China has ranked first in global retail e-commerce scale for 13 consecutive years. In 2024, China's digital services w88 will account for 36.7% of its services w88.
“Our country’s digital services have greatly facilitated residents’ lives and are also very competitive internationally, which is our strength.”Professor Zhou Nianli, China WTO Research Institute, w88 casinoIn an interview with this reporter, he said, “E-commerce has greatly facilitated our shopping, and digital payment is convenient and fast, not only in cities, but even when going to large markets in rural areas, scanning QR codes to pay is smooth. ”
Producer services are the “glue” for industrial upgrading
According to estimates, the added value of my country's producer services industry accounts for about 30% of GDP, which is lower than that of major manufacturing countries. In particular, high-end specialized supply capabilities need to be strengthened.
Seven departments including the Ministry of Industry and Information Technology proposed in the "Implementation Plan for Deeply Promoting the Innovative Development of Service-Oriented Manufacturing (2025-2028)" to enhance the support capabilities of the producer service industry and promote the deep integration of advanced manufacturing and modern service industries.
“The producer service industry is the ‘glue’ for industrial upgrading. "Hong Qunlian introduced that producer service industries such as R&D, design, finance, and logistics are deeply embedded in all aspects of the manufacturing industry and are the core variables that promote the transformation of the manufacturing industry from simple processing to "products + services.
If you master R&D, design, finance, and logistics, you will have the power to formulate rules and profit distribution in this industry. "The manufacturing industry is moving towards digital manufacturing and intelligent manufacturing, which cannot be separated from the empowerment of producer services." Hong Qunlian said.
Hong Qunlian explained that the producer service industry extends to specialization and the high end of the value chain, and can become a "booster" for efficiency improvement, a "moat" for stabilizing the chain, and an "amplifier" for value appreciation.
First of all, the producer service industry has significantly reduced manufacturing transaction costs through digital supply chain management and professional division of labor, and solved the problem of low profit margins in the real economy.
Secondly, scientific research and development and industrial design are the "sharp swords" for breaking through and mastering key technologies and core links, which help ensure the resilience and security of the industrial chain and supply chain.
Finally, through technological empowerment, brand building, model innovation and other means, the source of profits will be extended from the pure processing and manufacturing links to high value-added ends such as R&D design and brand services, driving the entire industrial chain value chain to rise.
Li Jun introduced that the value of the international industrial chain is the "smile curve", with manufacturing in the middle and R&D and design, branding and marketing at both ends. The manufacturing industry must extend to the high end of the value chain and extend from the production and manufacturing links to both ends of the "smile curve". The software information, Internet, and artificial intelligence industries must continue to improve their level of specialization and empower the service manufacturing industry to upgrade.
“The producer service industry increases technological empowerment and works with manufacturing companies to enhance the value of end products. ” Li Jun concluded.
The export of goods requires the service industry to follow suit
my country's high-tech and high value-added products have become the main force in export growth. In 2025, my country's high-tech product exports will increase by 13.2% compared with the previous year, 7.1 percentage points higher than the average.
“The producer service industry enables Chinese enterprises and products to follow and lead in their “going out” strategy. "Hong Qunlian introduced: On the one hand, as infrastructure and manufacturing go overseas, it drives the simultaneous output of financial settlement, legal consultation, equipment operation and maintenance, and intellectual property protection, turning "single product export" into "system solution output." On the other hand, strong overseas R&D, design, and brand marketing services enhance the added value of "Made in China" and help companies gain pricing power in international competition.
“Whether it is the export of goods or the overseas investment of manufacturing companies, producer service industries need to follow the overseas expansion to increase my country’s foreign w88 and investment returns.” Li Jun said.
To increase my country’s export revenue, it must establish independent brands, marketing channels, logistics and supply chain support systems. During the overseas investment process, overseas market research must be carried out, and software and information services, telecommunications and cloud services, as well as legal, accounting, management consulting and other services are required during the production and operation process. "If the above services are all purchased from abroad, the income and sustainability of my country's overseas investment will be greatly reduced." Li Jun reminded.
“As ‘Made in China’ products go overseas, Chinese services and Chinese standards are also ‘going out’.” Zhou Nianli said.
For example, she said that relevant departments are promoting the overseas w88 of traditional Chinese medicine digital services and promoting the export of standardized services, making my country a standard exporter in this field.
Li Wenyu, director of the Intellectual Property and Innovation Development Center of the China Academy of Information and Communications Technology, said in an interview with this reporter that the Rights Protection Assistance Center of the China Academy of Information and Communications Technology provides application guidance, layout analysis, early warning services, infringement identification and rights protection support for intellectual property rights such as patents, trademarks, and copyrights, and assists companies in dealing with disputes over infringement of technological achievements overseas. my country has built more than 40 local sub-centers for overseas intellectual property dispute response and guidance across the country. Once an enterprise encounters a problem, it can proactively seek help.
Life service industry is directly related to people’s livelihood security
The lifestyle service industry meets the daily needs of the people. It is not only an important growth point for expanding consumption and promoting domestic demand, but is also directly related to people's well-being and livelihood security. It is related to people's happy life and should be highly valued.
The lifestyle service industry is developing towards high-quality, diversified and convenient development. Li Jun believes that we should start from three aspects:
First of all, the government, industry associations, service platforms and enterprises are involved to further improve the system, optimize the consumption environment, and enhance the service brand in terms of laws and regulations, integrity system, industry standards, and employee qualifications.
Secondly, life services involve face-to-face communication between consumers and practitioners. Some types of work may provide 24-hour home services. It is necessary to strengthen education for consumers and practitioners, improve communication skills, and establish legal awareness and professionalism of mutual respect, compliance with contracts, and clear rights and responsibilities.
Finally, enterprises are encouraged to use digital tools and advanced technologies to optimize service processes, improve service quality, and enhance the diversification and convenience of services.
Regarding the current problems faced by the lifestyle service industry, such as insufficient high-quality supply and the lack of unified and transparent quality standards and credit systems, Hong Qunlian proposed three points of effort: to increase the number of "one elder and one child", develop the "smart elderly care + home care" model, expand community-embedded childcare services, and guide social investment through tax incentives and standards.
Improve quality through "digital integration", promote artificial intelligence technology to empower the lifestyle service industry, develop door-to-door services, community retail and other new business formats, and promote transparent service processes and instant feedback.
Seek diversity in "business innovation" and create a composite consumption scenario of "commerce + culture + experience" to meet the upgrade from basic survival needs to spiritual enjoyment needs.
“China Service” new business card
In the 2025 "Top 500 World Brands" list released by the World Brand Laboratory, a total of 50 Chinese brands were shortlisted, including 21 service industry brands, 5 more than in 2015.
Hong Qunlian concluded that “China Service” has a high degree of recognition. First, the performance of cultural tourism business cards is outstanding, "China Travel" has become a phenomenon-level IP, and travel service exports are growing rapidly; second, digital service experience is leading, and my country's new business formats such as mobile payment, unmanned delivery, and instant retail have become "international showcases" showing China's efficiency; third, the proportion of imports and exports of knowledge-intensive services continues to increase, and the pace of exporting traditional cultural services such as Chinese cuisine and traditional Chinese medicine services to overseas markets is accelerating.
“China’s software information services, Internet platform services, and cultural tourism services have strong competitiveness and brand recognition internationally. "Li Jun said.
He suggested that we should use an open competitive environment to enhance the development capabilities of the domestic service industry, continue to relax market access in the fields of medical care, professional services, and the Internet, and introduce international advanced technologies, management models, and service experience. To promote the "going out" of China's services, we must not only expand cross-border exports of China's services, but also support Chinese service companies' overseas investments, establish global service networks, and build globally competitive service multinationals.
Zhou Nianli introduced that the "China Service" brand is getting brighter and brighter. my country's Service w88 Fair has become an important window for China's service industry to expand and open up; the International Import Expo introduces global high-end service resources to China and promotes the domestic service industry to shift from "scale expansion" to "value creation"; my country has held 4 global digital w88 expos, breaking the time, space and information barriers for the development of the service industry, and becoming a hub connecting domestic and international service markets.
To promote the high-quality development of the service industry, Hong Qunlian believes that we should focus on supporting informatization investment, standardization construction, digital transformation, and brand building in the service industry. Financial institutions should develop more financial products for the service industry, accelerate the establishment of an inclusive listing system that is compatible with the development of service industry enterprises, and support high-quality service industry enterprises to become bigger and stronger.
Zhou Nianli believes that to develop the service industry, we must pay attention to digital w88. In the past 10 years, global w88 in digital delivery services has grown faster than the overall growth rate of international w88. In the past three years, the proportion of digital delivery service w88 in service w88 has remained above 54%.
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