w88 casino held a working meeting on comprehensively strengthening the immediate handling of complaints
w88 casino News Network (Reporter Li Jiaqi Photography Miao Yiping)For further advancement"Handling complaints immediately" work to improve the quality of work. On the afternoon of September 7, Li Maoguo, deputy secretary of the Party Committee and Secretary of the Discipline Inspection Commission, presided over a work meeting on comprehensively strengthening the immediate handling of complaints in w88 casino. The leaders and liaison officers of all secondary units in the w88 casino attended the meeting.
Li Maoguo conveyed the spirit of the Beijing Municipal Education Commission’s “Notice on Comprehensively Strengthening the Work of Immediately Handling Complaints in Universities in Beijing”, interpreted the relevant content of w88 casino’s “Implementation Measures for Immediate Handling of Litigation Work (Draft)”, and put forward four requirements for the work of immediately handling complaints: First, effectively improve the political position. All units in the w88 casino must change their work philosophy and attach great importance to itThe work of "handling complaints as soon as they are received" strengthens the sense of purpose, establishes a working mechanism, strengthens departmental linkage, and forms a strong joint force that thinks in one place and works hard to ensure the "response rate", "resolution rate" and "satisfaction rate" are in place. The second is to insist on proactive governance. Deeply implement the front-line rules, promote the w88 casino management service center to move downward, sink the power, enhance predictability, solve difficulties for teachers and students from the source, and strive to "handle before filing a lawsuit". The third is to pay attention to working methods. Provide timely and effective feedback to the demands of teachers and students, handle simple problems immediately, provide timely feedback and explain the situation to complex problems, and provide solutions after comprehensive research and judgment, so that teachers and students can receive feedback on every appeal and everything is settled. Fourth, we must maintain open channels. Fully open the channels for teachers and students to report their difficulties, innovate working methods, make full use of scientific and technological means, informatization means, make good use of the WeChat service platform and 1234 hotline, and listen extensively to the suggestions and appeals of teachers and students. We should use the demands of teachers and students as the driving force to improve the modernization of w88 casino's governance capabilities and use small incisions to promote major reforms.
The meeting also reviewed the new WeChat service platform for handling complaints and1234 hotline system operation and use training.
